Microsoft is facing criticism of its warranty practices in China that is similar to Apple's recent issues in the region. Bloomberg reports that China National Radio has highlighted warranty issues with Microsoft's Surface Pro tablet, noting that it should have a one-year repair warranty for the whole device and a two-year warranty for the parts. Microsoft currently offers a one-year warranty that covers the device and its parts, falling foul of a national law that requires a two-year parts warranty on notebooks.
Apple faced similar criticisms from the Chinese media after state broadcaster CCTV originally claimed Chinese consumers weren't getting the same level of service as Americans. The situation quickly escalated after Apple disputed... Reported by The Verge 9 hours ago.
Apple faced similar criticisms from the Chinese media after state broadcaster CCTV originally claimed Chinese consumers weren't getting the same level of service as Americans. The situation quickly escalated after Apple disputed... Reported by The Verge 9 hours ago.